Frequently Asked Questions

Fair question. Every draft and every send shows up in your dashboard in real time, you can pause or cancel at any moment, and we never ask for your Roblox password, 2FA codes, or account access. We cannot promise an outcome because only Roblox can...

AI drafts a polite, tailored appeal for your specific ban type in seconds. You review it in your dashboard, edit anything you want, and approve it — we deliver it through Roblox's official support form on your behalf. When Roblox replies, AI drafts...

By default, yes — every draft waits for you to review before it goes out. Most people prefer that for their first appeal, then turn on Auto Approve from the dashboard so subsequent rounds go out without interrupting them. You can switch back to...

We cannot guarantee an unban. Roblox makes the final call, and many appeals are rejected by their automated system. After every rejection, our AI drafts a fresh appeal informed by what Roblox said — giving your account more chances to reach a real...

Some accounts have stacked bans, which means Roblox has multiple bans or moderation actions attached to the same account. An approval may clear one ban, but another ban can still keep the account locked. If that happens, RoAppeal keeps using the...

There is no guaranteed timeline because it depends on Roblox's review queue. Most appeal responses come within 48 hours. Drafts and replies are ready for you within minutes. Approved appeals are not in our hands, but if you get lucky, you can get an...

Not always. Some ban types, like enforcement bans, usually allow appeals from any email instead of only the account's linked email. In those cases, RoAppeal generates a secure email inbox for your account by default, so your email access is not...